Who We Are

Change Matrix LLC (CM) is a women-owned, minority-owned, small business that has been certified as a Participant in the U.S. Small Business Administration’s (SBA) 8(a) Business Development Program.

At Change Matrix, we recognize that there is great strength in bringing together a wide range of experiences, knowledge, and ideas to creatively and productively meet the needs of children and families. We infuse cultural and linguistic competence, youth and family engagement, and program evaluation into all of the work that we do. Click on the tabs below to learn more about us.



Suganya Sockalingam, Ph.D.

Suganya has extensive experience addressing issues related to cultural and linguistic competence, health inequities and disparities, cross-cultural communication, conflict management and leadership solutions. She has worked with several state health agencies and has consulted with a variety of public health and mental health organizations to address systems change at the national, state, and local level. She has co-developed several curricula to guide systems transformation. Suganya assists agencies develop their leadership capacity to address workforce diversity and inclusivity, and to institutionalize the provision of culturally and linguistically competent services. .(JavaScript must be enabled to view this email address)  702-953-5743


Rachele C Espiritu, Ph.D.

Rachele brings substantive experience in the areas of children’s mental health, substance abuse prevention, elimination of disparities in behavioral health, cultural and linguistic competence, public health and program evaluation.  Her expertise extends to strategic planning and implementation, organizational and systems change, culturally competent program evaluation (including outcomes planning and logic model development), and developing and supporting networks. Rachele has worked with a variety of federal, state, and community representatives to build capacity for children’s behavioral health care services and collaborating systems. Rachele, as a previous faculty member at Georgetown University, co-authored a monograph on a public health approach to children’s mental health. .(JavaScript must be enabled to view this email address)  720-446-0726


Elizabeth Waetzig, J.D.

Elizabeth (Liz) specializes in organizational behavior with an emphasis on collaboration in complex systems. She has been managing conflict as a lawyer, mediator, facilitator, and trainer for over 15 years. She focuses her efforts in the areas of health care, mental health, child welfare, education and other human services. As a previous faculty member at Georgetown University, Liz co-authored a monograph on a public health approach to children’s mental health. Liz brings broad experience in all phases of program design and implementation including: planning with small, large, and diverse stakeholder groups, conflict resolution among individuals and teams, coaching, and training in all levels of interaction from individual negotiation to large group facilitation. .(JavaScript must be enabled to view this email address)  574-217-7561


Lacy Kendrick Burk, MS, MBA

Lacy Kendrick Burk is an internationally known expert in youth engagement. Her expertise spans beyond the application of lived experience to systems transformation to include child welfare, mental health, adoption, leadership, social marketing, organizational behavior, consumer engagement, program evaluation, and workforce development. Lacy was a 2014 VOICE award recipient for her work in mental health advocacy, is an established international speaker, consultant, author, and a Director on the Boards of national and international organizations. She was appointed to the CMHS National Advisory Council in 2012 by Secretary Sibelius, interned for Senator John Kerry, and has testified in State and Federal Congressional hearings about the needs of young people in transition. .(JavaScript must be enabled to view this email address) 


Change Matrix LLC works to motivate, manage, and measure change using a structured approach to assess the situation, define outcomes, and tailor processes and tools. In partnership, individuals and organizations transform from their current state to a desired future state.

For most systems - and the individuals and organizations within them - change is a constant. Some organizations initiate change, learning and growing as a result of it. Others are surprised by change and are forced to adapt whether they like it or not.

Our Vision

Systems seek and navigate change to effectively meet the needs of their community.

Our Mission

We motivate, manage, and measure change to support systems that improve lives.

Our Approach

In partnership with our clients, we assess the situation, define outcomes, and tailor processes and tools to support and promote our client’s movement from where they are to where they want to be.


Searchlight Consulting LLC - Dr. Jonathan C. Miles

Ashville, North Carolina

Dr. Miles is the Director of Searchlight Consulting, LLC, where he works on policy issues pertaining to child health and well-being, especially the promotion of mental health and prevention of mental disorders. He currently provides customized technical assistance as part of the Service to Science initiative for SAMHSA’s Center for Substance Abuse Prevention (CSAP). He recently collaborated with the National Technical Assistance Center for Children’s Mental Health to develop a conceptual framework for a public health approach to children’s mental health for SAMHSA’s Center for Mental Health Services (CMHS) and is part of an ongoing initiative to disseminate the framework. He also recently worked with the World Bank to develop a series of briefs on investing in early childhood development.

Prior to starting Searchlight, Dr. Miles worked as a Society for Research in Child Development (SRCD) Congressional fellow in the office of Senator Tom Harkin and as an SRCD Executive Branch Fellow at the Administration for Children and Families (ACF) in the Office of Planning, Research and Evaluation. He earned his Ph.D. from Arizona State University in Clinical Psychology specializing in child and community/prevention psychology.


Sound Options Group LLC- Greg Abell

Bainbridge Island, Washington

Greg’s practice as a conflict resolution professional is driven by a core belief that everything of importance happens within the context of interpersonal relationships. A background in psychology led to an interest in the mediation field. In the late 1980’s Greg served as a founding member and first Board President of the Kitsap County Dispute Resolution Center and over the past 10 years, has continued to serve the field in a leadership capacity as Board President for the Washington Mediation Association, and as senior consultant to Consortium for Appropriate Dispute Resolution in Special Education (CADRE). Greg is the senior partner at Sound Options Group, LLC, coordinating the design, implementation and delivery of all services. His particular area of expertise is in assisting agencies, organizations and communities in designing and implementing systems for more effectively managing conflict, and facilitating productive and collaborative work environments. As a professional mediator, he has broad experience mediating highly contentious, multi-party community and institutional disputes. One of his strengths is the ability to weave his experience into my consulting and teaching as he assists individuals and organizations in reducing the costs of conflict.

Visit Sound Options Group Website


Strongheart Resource Development - Shannon CrossBear

Hovland, Minnesota

Shannon CrossBear is a beautiful, powerful, spiritual Ojibwe /Irish woman whose purpose is to demonstrate and promote gentle healing. She expresses her commitment to healing through her work in the world. As the owner/operator of Strongheart Resource Development she has offered training and technical assistance to a wide variety of initiatives within the Substance Abuse Mental Health Services Administration including but not limited to: The Comprehensive Children’s Mental Health Initiative: Systems of Care, the Garret Lee Smith Suicide Prevention Programs, and the National Child Traumatic Stress Network. Shannon has also worked with the Center for Substance Abuse Treatment on adolescent substance abuse treatment. Additional consulting contracts have included the National Federation of Families for Children’s Mental Health, the National Indian Child Welfare Association, Georgetown University, and the Aboriginal Healing Strategy. She was a co-founder of the Holistic Health in the Heartland Midwest Conference that laid the foundation for the bridge between western modalities and complementary medicines.

Health issues within Ms. CrossBears’ family of origin and community cement her commitment to improving conditions for children. As a survivor of a child who completed a suicide, her sensitivities to the needs of families are paramount in her work. Moving policy to practice through the use of evaluation, research, and performance measurement that accurately reflects the voices of families and communities is a part of her personal and professional mission. Ms. CrossBear is a current member of the Executive Committee of First Nations Behavioral Health Association, the Society of TRUTH, and Co director of the National Family Dialogue on Adolescent Substance Abuse.


Offices in:

Denver, Colorado

Grey Eagle, Minnesota

Las Vegas, Nevada

New Canaan, Connecticut

For more information:

.(JavaScript must be enabled to view this email address)
phone: 702-953-5743

.(JavaScript must be enabled to view this email address)
phone: 720-446-0726

.(JavaScript must be enabled to view this email address)
phone: 574-217-7561

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We look forward to hearing from you!