What We Do

MOTIVATING CHANGE - IS CHANGE NEEDED?

Groups are required to change and adapt quickly in today’s world.  Sometimes the hardest part of change is starting the process. Values and behaviors may need to change as well as operations.  A group must define where they want to go, where they are and how best to get to their end point as a whole.

Change Matrix Services

• Envisioning and Defining Change
• Strategic Planning
• Organizational/Program Development

Sample Projects

Our clients are organizations or systems in which people are interdependent and must continuously interact.  These organizations must be responsive to changes in their environment to remain effective.  The following list contains a sample of clients and projects that we have completed or are in progress.

• Office of Minority Health - NPA Regional Conversation for Eliminating Health Disparities. Lead facilitator for the regional conversation that led to the development of action plans for regional and local communities.
• Schenectady County, Community Justice Center. Consulted on program design for child welfare mediation program. Conducted stakeholder training to build consensus on structure of program.
• Houston/Harris County. Lead facilitor and technical writer for a Strategic Plan to build a public health approach to children’s mental health.

MANAGING CHANGE - IS THE CHANGE PROCESS ON TRACK?

Change is hard. It requires introspection, dialogue, patience and process. In order to thrive in change, groups need support to manage the natural stress that occurs. Groups also benefit in the longer term if they build capacity and a culture that supports on-going change management.

Change Matrix Services

• Leadership Development/Training
• Individual Coaching
• Group Facilitation/Conflict Resolution

Sample Projects

• State of Nevada.  Leadership development for child behavioral health services organizations, including Department of Child and Family Services, Department of Health, Juvenile Justice, etc.
• United States Air Force, Center for Excellence in Negotiation. Development of overall training curriculum to build capacity in collaborative negotiation. Created and presented training modules on negotiation.
• National Network to Eliminate Disparities (NNED) in Behavioral Health. Facilitate, coordinate, and develop technology supports for a national network of diverse community organizations to eliminate behavioral health disparities.

MEASURING CHANGE - IS THE CHANGE MEASUREABLE AND REPLICABLE?

How will groups know that they were successful in creating and managing change?  The ability to evaluate the change as it happens, take stock in the outcome, and look forward to the next opportunity for growth requires evaluation and the capacity to continuously monitor progress and effectiveness.

Change Matrix Services

• Needs Assessments
• Outcomes Planning
• Program Evaluation

Sample Projects

• Non-profit Board of Directors. Developed assessment instruments and conduct on-going analysis to determine effectiveness of change strategies on organization.
• Charles County Health Department, Maryland. Consulted on development of evaluation plan for training and program.
• Selection of System of Care States and Communities. Consulted on development of logic models.  Facilitated process to identify shared outcomes.  Developed evaluation plans and strategies for implementation.